ICF Level 1 Education Associate Certified Coach (ACC)

Learning Objectives for Associate Certified Coach (ACC) Credential

Demonstrating Ethical Practice: To be good at coaching, it is imperative to understand what is ethical and unethical in this line of business. Coaches should respect ethical and legal standards with all clients, sponsors, and other interested parties. The following are essential to indicate clients’ identities, backgrounds, experiences, values, and beliefs, avoid microaggressions, labeling, and stereotyping, and always use ICF’s Code of Ethics and Core Values. Stakeholders must also agree with how coaches maintain the privacy of their clients, and client information must also guide the coach in recommending the client to other helpgivers where necessary.

Embodying a Coaching Mindset: This means cultivating and sustaining a positive and receptive attitude towards change, tools, and the client. It also means understanding that clients own their choices, embracing lifelong use of learning and development, and having an ongoing practice of reflection to enhance coaching practice. Coaches must be ready and willing to consider how context and culture operate both on and within themselves and others. Identifying evidence-based intuition, personal reflection to assist clients, presence and management of effect, preparation for sessions, and acknowledging when seeking additional supervision might also be beneficial.

Cultivating Trust and Safety: Coaches must collaborate with clients to create a safe and secure space to express themselves freely. They should strive to understand the client’s identity, environment, values, and beliefs and adapt their coaching to their needs. Coaches should also recognize and value the client’s unique talents and insights and work in the coaching process, show support, empathy, and care for the client, and support their feelings, perceptions, concerns, beliefs, and suggestions by using openness and transparency to show vulnerability and build trust.

Presence of Mind: Keeping presence is an important factor for effective coaching, which can be managed by focusing on the client, being alert and compassionate, and responding to their needs. Coaches should be engaged and control their emotions in order to stay in the moment and create a space for thought and reflection.

Active Listening: Listening actively involves considering the client’s background, identity, surroundings, experiences, and beliefs and then reflecting or summarizing what they’re saying to ensure it’s clear and understood. Coaches should also look for patterns in the client’s behavior and emotions over time to identify themes and designs.

Evoking Awareness: This technique facilitates client insight and learning through tools and techniques such as powerful questioning, silence, metaphor, or analogy. Coaches should consider the client’s experience when deciding what may be most beneficial, challenge the client to elicit awareness or insight, inquire about the client’s way of thinking and values, needs, wants, and beliefs, and ask questions beyond current thinking. Additionally, coaches should encourage the client to share their experience in the present moment, note what is working to improve the client’s progress, adjust the coaching approach according to the client’s needs, help the client to identify factors that influence their present and future patterns of behavior, thinking or emotion, encourage the client to come up with ideas about how to move forward, support reframing perspectives, and share observations, insights, feelings, and feelings without attachment that have the potential to generate new learning.

Facilitating Client Growth: It is crucial to collaborate with clients to turn knowledge and understanding into action. Coaches should encourage client autonomy in the coaching process and work with clients to bring new knowledge, experience, or learning into their view of the world and their behavior. They should collaborate with clients to create goals, actions, and accountability measures that integrate and broaden their growth.

Leadership Coaching: Effective leaders need to be able to think creatively and adapt to changing situations. Creative thinking involves coming up with new ideas, methods, and approaches to problem-solving, as well as being able to challenge existing beliefs. On the other hand, reactive thinking involves being able to respond quickly and effectively to unexpected events, such as crises, challenges, or changes in the business environment.